We hear, understand, and unleash value from every conversation to make people and organizations better.
Conversations are happening all around us in different forms. But many conversations are not actually being heard. We’re working to fix that. We are evolving conversations with the trifecta of voice AI, computer vision, and tonal emotion.
With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform delivers the most sophisticated, accurate, personalized, and automated customer experiences on the planet. A natural conversation. No frustration, just true understanding – including emotion and intent in real-time.
Driven by innovation, Uniphore was incubated in 2008. Since then, Uniphore has grown at an exponential rate and today we have many of the world’s largest enterprise customers, relying on us to help them with millions of conversations. We are approximately 600 employees strong, located in the U.S., India, Spain, Israel, Japan, and Singapore.
Each team member is driven to relentlessly pursue excellence, with leadership and integrity, never compromising, and always with the vision to do the right thing for the long term.
One Big Team – We take care of each other and trust each other. We hold each other to high standards. We debate yet we have a united front. We don’t compete. We are inclusive.
Customer First – Innovate on behalf of the customer to make them successful. We don’t win until the customer wins. Everyone contributes to creating a “customer for life” experience.
Innovation – Be the trendsetter, not the follower. Faster, leaner, better in everything we do.
Collaboration – There are two ways to win – “I” and “we”. More points for doing it as a team.
Integrity – Always do the right thing and explain rationale.
Punch Above Our Weight – Operate with our ambitions always greater than our resources. We don’t’ say ‘no’ to opportunity because of our constraints. If you say yes how do you prioritize?
Take Action – Move fast when you do what you say you are going to do. Think and act long-term versus solving for today.